NextGen is a trusted strategic revenue partner for hotels, owners, and management companies. Our team has worked with several major brands and independent hotels. We develop and support your strategies for long and short range forecasting - no matter what the economic climate. We provide remote revenue and sales representation for hotels (either primary or incremental support). Our seasoned professionals have a track record exceeding RevPar goals while creating additional income through ancillary revenue building strategies. We build partnerships with each hotel and become an integral part of your property-level daily operations.
We provide dedicated revenue, sales, and reputation management services that exceed the norm to transform your business.
Our RSH service will provide support to ensure your hotel takes advantage of every opportunity for incoming sales calls.
Our reputation management service uses a powerful AI-driven engine that populates all reviews from major travel sites. Our team can then respond to customers on behalf of your hotel team.
"NextGen demonstrates the secret to success is not who works at our property, but who communicates and collaborates to drive the revenue management strategy. Our revenue manager from NextGen not only leads our brand RMH calls, but also monitors the pricing on a daily basis and make pricing decisions in time to keep us leading our compset in RGI. He demonstrates that he cares about his job, his coworkers, and the company. NextGen consistently impresses us with their willingness to do whatever it takes to get the job done. Awesome Job Team! Looking forward for more years to come!"
"NextGen handles reputation management and customer service situations well and is highly rated by peers, managers, and customers. They timely review and submit vital customer feedback to preserve our online reputation. I strongly recommend this company because they deliver on their promise. Kudos NextGen Team!"
"NextGen brought extensive experience to our operation as well as revenue management. The NG client relationship program manager collaborated with our hotel staff to ease the integration of the remote sales team. Their 4 week onboarding helped instill confidence in our team to position us for success."
